Shaw Centre Ottawa

MONDAY, OCTOBER 19 | (PRE-CONFERENCE)

Cyber Security Program | 8:00 AM – 3:30 PM

Cyber security is a shared responsibility, one in which Canadians, their governments, the private sector and our international partners all have a role to play. In this interactive full-day program, hear cyber security experts and industry thought leaders detail the true cost of a security breach, and together explore what you and your organization must do to prepare for the top security issues affecting today’s business.

Co-sponsors:
ibm-logo
Telus


Leadership Program | 8:00 AM – 3:30 PM

In the course of this interactive full day session, participants will hear from and engage with private and public sector change leaders who have created and sustained change cultures in their organizations. Through a combination of both theory and practice, participants will learn the ‘how’ in setting up a strategic change capability and what this requires of leaders, both present and future.

Sponsor:
accenture-logo


Executive Roundtable | 8:00 AM – 12:00 PM

This exclusive ‘by invitation only’ session will provide an interactive platform where attendees hear from leading experts and share best practices with their peers. For 2015, the program content will focus on the 2015 Conference Tracks.

Sponsored by:
Oracle
TUESDAY, OCTOBER 20

WELCOME | 8:30 AM – 8:35 AM

MICHELE LAJEUNESSE

MICHELE LAJEUNESSE

Executive Director, GTEC

Michele Lajeunesse is Executive Director and Director of Content for GTEC, and Chair of the Board of Governors. She is no stranger to GTEC and its community, having previously served as Chair of the Distinction Awards volunteering her time to lead and oversee the awards judging process for over 6 years. With a career spanning over 20 years in the ICT industry, Michele has also held Vice-President positions leading Business Development, Pre-Sales, and Post-Sales organizations for two local tech firms, and has provided her expertise as an experienced Senior Management Consultant in program management, business process transformation, organizational change strategies, effective business cases, and alternative service delivery channels to numerous federal public sector ADM and DM level initiatives. Michele continues to be instrumental in introducing innovative approaches and solutions to business problems across the Canadian Government, and to advocate for women in technology through her participation in various ICT associations including Women in Communications & Technology (WCT).


OPENING KEYNOTE | 8:35 AM – 9:10 AM

Melissa Hathaway

Melissa Hathaway

President of Hathaway Global Strategies LLC

Melissa Hathaway is a leading expert in cyberspace policy and cybersecurity. At the White House, she spearheaded the Cyberspace Policy Review for President Obama and led the Comprehensive National Cybersecurity Initiative for President George W. Bush. As President of Hathaway Global Strategies LLC she advises the U.S. and partner nation governments, global organizations and private industry on risk management, technology investments, cyber strategy, and policy. Additionally, Melissa is an appointed member of the Global Commission for Internet Governance (Bildt Commission), and serves on the board of directors of several private and non profit entities. Earlier in her career she was a Principal with Booz Allen & Hamilton, Inc., where she led two primary business units: information operations and long range strategy and policy support for the U.S. Government and Global 500 companies. Melissa holds a B.A. degree from The American University in Washington, D.C. and has completed graduate studies in international economics and technology transfer policy. She is also a graduate of the US Armed Forces Staff College.

Transparency, Trust, and our Internet (read transcript)

Ms. Hathaway will discuss the multi-dimensional aspects of how the Internet and information communications technology (ICT)—and the lack of stakeholder trust in both—is changing the security landscape. The erosion of trust is happening—deliberately and unwittingly— across and between different governments, corporations and citizens. Media headlines inform us of new discoveries daily and the implications are serious for the digital economy and the free flow of data, and services. She will discuss these events, highlighting the implications for the economic health and security of nations and the future ‘of’citizen essential services. She will also foreshadow why these challenges will likely become more acute with the advent of the Internet of Things (IoT).


IoT Panel | 9:10 AM – 10:00 AM

“The Internet of Things (IoT): Implications of the Second Digital Revolution” (read transcript)

Today there are more connected objects than people on the planet. The networks and data that flow from them will support an extraordinary range of applications and economic opportunities. The plethora of data from IoT devices could help governments reduce costs, improve deployment of resources, and promote economic development. In other words, embracing IoT technology and the real-time data provided by a network of sensors in all sorts of public infrastructure will help governments improve efficiencies.

However, as with any new technology, there is the potential for significant challenges. In the case of the Internet of Things, breaches of security and privacy have the greatest potential for causing harm. It is crucial that the scientists, programmers and entrepreneurs who are leading the research, development and creation of the new businesses implement the technology responsibly. Equally, policy makers need to decide whether and how to legislate or regulate as necessary. Everyone involved in the Internet of Things should be constantly scanning the horizon to anticipate and prevent, rather than deal with unforeseen consequences in retrospect.

Join this panel of experts as they explore the implications of the Internet of Things, especially as it relates to government at all levels. The challenges and recommendations laid out in the Information Technology Association of Canada (ITAC) white paper entitled ‘The Internet of Things: Time for a National Discourse’ will be used as a basis for the discussion.

 

Trajan Schulzke

Trajan Schulzke (Moderator)

Director, Service Lab, Industry Canada

Trajan Schulzke is a problem-solver, connector and public sector leader. He is a self-proclaimed “glitch hound” and young design thinker who founded Service Lab, Industry Canada’s new service innovation lab, in January this year (2015). Trajan is also an entrepreneur with experience in digital marketing, talent management and community building. In the federal public service, he has led communications, recruitment and finance teams for over 10 years. He earned his degrees in Political Science at the University of Toronto. And Trajan and his wife are very happy and active raising their three girls and three boys.
Jesse Hirsh

Tyson Macaulay

Vice President and Chief Technology Officer, Global Telecommunications Strategy, part of the Office of the CTO, Intel Security

Tyson Macaulay is the Chief Technology Officer (CTO) – Telecommunications Security, at Intel Security. In this role, he is responsible for security solutions development supporting tier-1 carriers, service providers, and telecommunications equipment manufacturers. Tyson’s work includes leading an international team of telecom account managers, engineers, and professional service consultants. Tyson is also a researcher with lectureship, books and periodical publications dating from 1993 and multiple patent applications from 2001. Tyson supports the development of engineering and security standards through the ISO JTC1 SC27, and Professional Engineers of Ontario.

Jonathan Reichental

Jonathan Reichental

Chief Information Officer,
City of Palo Alto

Dr. Jonathan Reichental, currently the Chief Information Officer (CIO) for the City of Palo Alto, is a multiple award-winning technology leader whose 25-year career has spanned both the private and public sectors. In 2013 he was recognized as one of the 25 doers, dreamers, and drivers in government in America. He also won a best CIO in Silicon Valley award and a national IT leadership prize. His innovative work in government has also been recognized by the White House. Dr. Reichental works with his teams to apply technology innovation in organizations to create new value and to enable work to be more meaningful and fun. He is a popular writer, including recently co-authoring The Apps Challenge Playbook and he is a frequent public speaker on a wide range of technology and business-related topics.
David Wolfe

David A. Wolfe

David Wolfe, Professor of Political Science & Co-Director, Innovation Policy Lab, University of Toronto

Dr. David A. Wolfe is Professor of Political Science at the University of Toronto Mississauga and Co-Director of the Innovation Policy Lab at the Munk School of Global Affairs. From 2009 to 2014 he was the Royal Bank Chair in Public and Economic Policy at the University of Toronto. He has been the Principal Investigator on two Major Collaborative Research Initiatives funded by the Social Sciences and Humanities Research Council of Canada, the first on Innovation Systems and Economic Development: The Role of Local and Regional Clusters in Canada and the second on Social Dynamics of Economic Performance: Innovation and Creativity in City-Regions. He was recently awarded a major new SSHRC Partnership Grant on Creating Digital Opportunity: Canada’s ICT Industry in Global Perspective that runs from 2014 to 2020.

Prof. Wolfe has published extensively on cluster dynamics and related knowledge-based economic development. He was also the CIBC Scholar-in-Residence at the Conference Board of Canada in 2008-2009 and published 21st Century Cities in Canada: The Geography of Innovation in that capacity. In addition, he is the editor or co-editor of ten books and numerous scholarly articles. His most recent book is Innovating in Urban Economies: Economic Transformation in Canadian City-Regions and a companion volume, Growing Urban Economies: Innovation, Talent and Governance in Canadian City-Regions is forthcoming with University of Toronto Press.

Prof. Wolfe holds a BA and MA in political science from Carleton University, and a PhD from the University of Toronto.



OXFORD-STYLE DEBATE | 3:45 PM – 4:45 PM

“If You Have Nothing to Hide, Then You Have Nothing to Fear” (read transcript)

Does the adage ‘nothing to hide, nothing to fear’ ring true in a digital era where access to information is almost limitless, hackers create havoc and headlines, and the rules of engagement and accountability for privacy hang in the balance?

Join Ramona Pringle, Assistant Professor at Ryerson University, Creative Director, Transmedia Zone, and Contributor to CBC; and Jesse Hirsh, Broadcaster, Researcher, Public Speaker and Internet Strategist as they debate these and other critical privacy issues during this Oxford-style Debate.

Ms. Pringle will argue the need for greater regulation and control in privacy legislation. Mr. Hirsh will present the merits of transparency and openness. GTEC conference delegates will have the opportunity to participate with questions from the floor.

 

Peter Milliken

HONOURABLE PETER MILLIKEN (Moderator)

Former Speaker of the House of Commons and Special Advisor, Cunningham Swan Law Firm

Peter Milliken is Cunningham Swan’s Special Advisor where his extensive experience and judgment have placed him in a unique position to provide strategic advice and guidance on a broad range of issues that benefit his clients. Born and raised in Kingston, he is a graduate of Queen’s University and Dalhousie University. Crossing the Atlantic, he also earned a MA in Jurisprudence from Oxford University.

While a partner at Cunningham Swan, he was elected Member of Parliament for Kingston-and-the-Islands in 1988. Local voters returned him in 1993, 1997, 2000, 2004, 2006 and 2008, making him the longest-serving MP in Kingston’s history. In 2001, MPs elected Mr. Milliken their Speaker. He was acclaimed to the prestigious and crucial House of Commons post in 2004. After the 2006 and 2008 general elections, Mr. Milliken was again elected speaker. In 2009 he surpassed the previous record and became the longest-serving Speaker in Canadian history.

Mr. Milliken retired from politics at the 2011 General Election and in 2012, he was sworn in as a Member of the Privy Council. In addition to acting as Special Advisor to our firm, Peter now serves Queen’s University as a Fellow in the School of Policy Studies. and was named an officer of the Order of Canada in December 2014.

Jesse Hirsh

JESSE HIRSH (Debate Captain)

Broadcaster, Researcher, Public Speaker, and Internet Strategist

Meet Jesse Hirsh, cyber space guru. Jesse’s passion is helping people adapt to change, while educating on both the benefits and perils of technology. An internet strategist, researcher, and broadcaster, Hirsh has a weekly nationally- syndicated column on CBC Radio, explaining and analyzing the latest trends and developments in technology, using language and examples that are meaningful and relevant to everyday life. As a freelance journalist, Jesse has been doing radio and television work for a decade and a half. He’s worked for such organizations as CFRB, Jazz FM, TVO, Global TV, CityTV, Rogers, OMNI, and MuchMusic. Jesse owns and operates Metaviews Media Management Ltd., which focuses on research and consulting around new media business models, big data, and the strategic use of social media. He is also a co-founder of the Academy of the Impossible a peer to peer life-long learning facility. Hirsh is also actively involved with MacLaren McCann, one of North America’s most successful multi-disciplinary advertising agencies, as a member of their Idea Council, which serves as a combination advisory board and think tank for the company. For two years, he was the host of an interfaith show on the Rogers and OMNI networks called 3D Dialogue. That show explored all the world’s religions and spiritual paths through interviews with practitioners, gurus, holy people, and cynics regarding their rituals, scriptures, and beliefs (or lack thereof). Jesse has been lecturing audiences internationally since the early 1990s.

Ramona Pringle

RAMONA PRINGLE (Debate Captain)

Assistant Professor, Ryerson University, Creative Director, Transmedia Zone, and Contributor to CBC

Ramona Pringle is an interactive director and producer. She specializes in digital multi-platform production and has developed and produced work for CBC, TVO, CTV and PBS where she worked as interactive producer on Frontline’s Digital Nation. Named one of the “10 To Watch” of 2013 by entertainment trade publication, Playback, Ramona is writer, director and executive producer of Avatar Secrets, a feature-length POV documentary developed for the iPad and featured in Mashable and The New York Times. Ramona is a faculty member in narrative and digital media at Ryerson University’s RTA School of Media and the editor-in-chief of rdigitaLIFE, a blog exploring the relationship between people and technology. She is also the director of Ryerson University’s Transmedia Zone, an incubator for the future of media. As a video artist, Ramona has produced several installations including her master’s thesis Paranoia, exploring emotional perception in the interactive cinematic experience, and rdigitaLIVE, a live documentary remix presented at Nuit Blanche Toronto. Installations produced in collaboration with the PeakMedia Collective have been exhibited at the New York Hall of Science, Sherway Gardens and Casino Niagara. Ramona has also appeared alongside some of Hollywood’s top stars on such films as Shoot’em Up and Cinderella Man. Her hosting work includes CBC’s daily pop culture show The X, and the webcast of Idea City. A guest digital media expert with appearances on CTV News, CBC and TVO, Ramona has presented at events including Social Media Week, SXSW, TEDx, Ignite, and Tribeca Interactive. Ramona Pringle has a Master’s Degree from NYU’s Interactive Telecommunications Program, and a BFA Honours Degree in Film & Video from York University.

WEDNESDAY, OCTOBER 21

KEYNOTE | 8:35 AM – 9:05 AM

John Glowacki Jr.

John A. Glowacki Jr.

Chief Operating Officer of Shared Services Canada

John A. Glowacki Jr. became Chief Operating Officer of Shared Services Canada on February 2, 2015.

With over three decades of professional experience, John has held a variety of leadership roles, including account and project management and serving as a corporate executive, an independent advisor and a member of a non-profit board of directors.

Prior to his appointment to Shared Services Canada, John served as president of JAG International LLC (U.S.) and JAG International Advisory Services Ltd (Canada), a company that provides advisory and consulting services related to information technology (IT), including in/outsourcing and acquisitions. JAG also advises domestic and international organizations regarding cyber security threats and mitigation. John has advised the White House and other U.S. Government organizations on these matters.

From 2000 to 2012, John worked for the Computer Sciences Corporation, a multinational corporation that provides information technology services. He rose from mid-level enterprise architect to Corporate Vice-President and Chief Technology Officer, overseeing an annual budget over $290 million. He led the transition from the decentralized control of the firm’s IT budget to a centralized model, generating savings while deploying new technologies to improve performance and customer satisfaction.

John retired from the U.S. Air Force’s Joint Special Operations Command in 2000, where he spent 11 years of his 21-year military career. His last role was as a program manager responsible for providing technology solutions in the areas of aviation, navigation and information/cyber warfare. He completed multiple assignments as a combat controller in the U.S. and Latin America.

John holds a Masters of Business Administration from George Mason University in Virginia.

Service Culture – More than Check Marks on a Page (read transcript)

SSC has accomplished a great amount in four years of operation, moving past the planning phase and now executing on its IT Transformation Plan. In his keynote address, Glowacki will outline the Department’s new model and share how SSC is simplifying processes and developing a structure in which a dedicated part of the organization is responsible for the entire lifecycle of the services they provide. Glowacki will also provide insight on how this approach will help SSC further consolidate, standardize and re-engineer the way it does business with both its partners and industry.

KEYNOTE | 9:05 AM – 9:25 AM

Vivek Kundra

Vivek Kundra

Executive Vice President, Salesforce, and former United States Chief Information Officer

Vivek Kundra is executive vice president, industries at salesforce.com, where he leads our efforts to create and launch innovative, scalable solutions that combine social, mobile, and cloud technologies to address challenges facing key global industries.

Previously, Kundra was appointed as the first United States Chief Information Officer by President Obama and is credited with saving billions in taxpayer dollars, adopting game-changing technologies, strengthening the cybersecurity posture of the nation and launching an open government movement which has been replicated around the world. Prior to joining the Obama administration, Kundra served as the Chief Technology Officer for the District of Columbia and as the Assistant Secretary of Commerce and Technology for the Commonwealth of Virginia. Kundra also served as a fellow at Harvard University at the Berkman Center for Internet and Society and the Shorenstein Center on the Press, Politics and Public Policy. He has also served in leadership roles in the private sector.

The World Economic Forum selected Kundra as a 2011 Young Global Leader, representing a group of exceptional young leaders who share a commitment to shaping the global future. He is also a member of the Council on Foreign Relations. Kundra was named 2011 Government Executive of the year by TechAmerica; the 2009 Chief of the Year by InformationWeek; and 2008 IT Executive of the Year for his pioneering work to drive transparency, engage citizens and lower the cost of government operations.

The Rise of the Connected Government (read transcript)

Disruptors like AirBnB, Uber and Square have reset customer expectations from government. This creates a massive expectation gap, widens the trust gap and exposes a huge innovation gap. Hear Salesforce EVP Vivek Kundra discuss how technology is closing these gaps by improving services, building trust, and driving lightning-fast innovation with a customer-first strategy – in the cloud


CLOUD PANEL | 9:25 AM – 10:15 AM

“The Journey to the Cloud – How Ready Are We?” (read transcript)

To meet the evolving demands of digital government and constituents, the Canadian public sector is undergoing a major technological transformation. One such enterprise-wide initiative currently under consideration is the strategic adoption and use of cloud computing.

Attendees will hear from industry as well as representatives of British Columbia’s public sector who are at the forefront of attracting new data sovereign cloud services to Canada and are working directly with the vendor community to define a clear set of qualification criteria for the establishment of a marketplace for cloud services.

The panel will explore the fundamental considerations that need to be made when considering an implementation of cloud in the public sector. It will also discuss why a ‘Cloud First Strategy’ is imperative and touch on the other 6 recommendations laid out in the Information Technology Association of Canada (ITAC) led white paper ‘Cloud Computing – Transforming the Government of Canada for the Digital Economy’.

 

Karna Gupta

KARNA GUPTA (Moderator)

President and CEO, Information Technology Association of Canada (ITAC)

Karna Gupta is one of Canada’s most respected and well-seasoned executives in information and communications technology. With more than 30 years of outstanding industry experience, his expertise and accomplishments span across North American and international business domains.

On August 10, 2011, Karna Gupta was named President and CEO of ITAC, the Information Technology Association of Canada. In addition to his experience and exceptional track record, he brings a passionate commitment to building strong ICT ventures to this new role.

Mr. Gupta currently serves on several corporate boards and actively mentors young companies and entrepreneurs. He also serves on the board of the Regional Incubation Centre Venture Lab in York Region.

In 2008, Mr. Gupta was named CEO and a member of the Board of Directors of Certicom Corp (TSX: CIC). He led the organization through a successful turn-around. He then led the company through a successful defense against an hostile bid and then successfully sold to RIM with over 96% shareholder approval.

Prior to his appointment at Certicom, Mr. Gupta held the role of President for the Real-Time Billing Division of Comverse Technologies from2006 to 2008 (NASDAQ: CMVT). There he significantly improved the overall performance of the division with a globally-distributed workforce (1500) in 50 countries and serving a customer base world-wide. Mr. Gupta’s previous role in Comverse was Chief Marketing Officer for Comverse Americas.

Prior to Comverse, he was President of Sitraka Mobility. Under his leadership, the company grew from a start-up venture to a strong industry contender in mobile application development. He led the organization through a successful merger with Everypath Inc of California.

Mr. Gupta also served as Chief Marketing Officer and Senior Vice President of Eftia OSS Solutions, a company focused in delivering OSS solutions to the carriers. Earlier in his career, Mr. Gupta held several executive positions with Bell Canada (TSX: BCE), including Vice President, Product Development and Management. He holds a Master of Business Administration degree in Marketing and Finance from Concordia University in Montreal, Quebec. He has also attended executive development programs at Duke University, Harvard, MIT, University of Western Ontario and Technion Institute in Israel.

Stephen Gordon

STEPHEN GORDON

Executive Director, Transformation and Architecture, Office of the Chief Information Officer, The Government of British Columbia

Stephen Gordon is the Executive Director leading the B.C. Government cloud program, one of the most exciting and innovative projects currently underway. As the Negotiations Lead for the government, he recently led the introduction of data sovereign IaaS services at enterprise level in B.C. As a technology leader in the municipal sector, he led the adoption of Google Apps and Microsoft Azure at the City of Edmonton, transforming and innovating services to citizens.

Stephen specializes in business transformation, innovation and the strategic adoption of technology platforms for IT and non-IT communities to enhance citizen-centric government. Ask Stephen about open government, cloud, crowdsourcing or community partnering and you had best be prepared for a long conversation. A graduate of Queen’s University of Belfast Computer Science Honours program, Stephen has occupied executive positions across the public and private sector IT industry. Originally from Northern Ireland, Stephen is proud to call beautiful British Columbia his home.

Vivek Kundra

Vivek Kundra

Executive Vice President, Salesforce, and former United States Chief Information Officer

Vivek Kundra is executive vice president, industries at salesforce.com, where he leads our efforts to create and launch innovative, scalable solutions that combine social, mobile, and cloud technologies to address challenges facing key global industries.

Previously, Kundra was appointed as the first United States Chief Information Officer by President Obama and is credited with saving billions in taxpayer dollars, adopting game-changing technologies, strengthening the cybersecurity posture of the nation and launching an open government movement which has been replicated around the world. Prior to joining the Obama administration, Kundra served as the Chief Technology Officer for the District of Columbia and as the Assistant Secretary of Commerce and Technology for the Commonwealth of Virginia. Kundra also served as a fellow at Harvard University at the Berkman Center for Internet and Society and the Shorenstein Center on the Press, Politics and Public Policy. He has also served in leadership roles in the private sector.

The World Economic Forum selected Kundra as a 2011 Young Global Leader, representing a group of exceptional young leaders who share a commitment to shaping the global future. He is also a member of the Council on Foreign Relations. Kundra was named 2011 Government Executive of the year by TechAmerica; the 2009 Chief of the Year by InformationWeek; and 2008 IT Executive of the Year for his pioneering work to drive transparency, engage citizens and lower the cost of government operations.

Michael Larson

MICHAEL LARSON

Chief Operating Officer, CloudBC

Mike Larson was appointed Chief Operating Officer of CloudBC in July 2015. Over the preceding 18 months, Mike led the business case and strategy work on behalf of the participating CIOs of the B.C. public sector to establish the CloudBC vision and priorities. During that time, Mike was also director responsible for core infrastructure services at WorkSafeBC. During his four-year tenure at WorkSafeBC, Mike led modernization initiatives at all layers of the infrastructure stack and implemented a service-oriented infrastructure framework to reduce costs and improve service delivery. Mike has 25+ years in the information technology industry and possesses a combination of strong leadership experience and technical knowledge, in both local and international private sector marketplaces. Prior to joining WorkSafeBC, Michael was the CEO of NorseTec Managed Services, where he delivered consulting services to the IT industry at the executive level. Michael also spent 12 years at Future Shop/Best Buy and Telus in IT leadership positions.
Bob Osborn

BOB OSBORN

Chief Technology Officer, Federal and Public Sector, ServiceNow

Bob Osborn is Chief Technology Officer for Federal and Public Sector at ServiceNow. Bob is an experienced senior executive who has been Deputy CIO at U.S. Transportation Command, National Renewable Energy Laboratory, and CIO at the National Nuclear Security Administration. A change leader, Bob has developed and led transformations in numerous government agencies and during his 27 year U.S. Marine Corps career.