This year’s event will deliver an exciting and thought-provoking conference program to help you gain insight and uncover solutions to address technology and service delivery in over 50 sessions focusing on:
Digital transformation requires an open and collaborative government that places citizen engagement and experience at the heart of its services. In this new digital reality, citizens expect their governments to engage in open, transparent and
governments need to “open” up their systems and (non-sensitive) data across different services.
With the evolution of technology, we have moved from closed systems of communication to open (social) platforms; physical ground-based systems to disconnected radio-based (mobile) systems; explicit content prose
meaning (analytics) of messaging; and from self-sourced locations-specific data centers to utilitarian (cloud) enabled forms of communication and interaction.
This track will explore the uptake and implications of social, mobile, analytics and cloud – SMAC – technologies and the impact they have on the way we work and play.
New paradigms in personal, social, and organizational computing defy old assumptions of information system security. High profile events such as massive data breaches have led the public to question their own
This track will identify why these issues present significant challenges for businesses, government, agencies, and policy makers and how organizations can move forward.
Organizations have significant investments in both their developed and purchased core systems. Beyond running the heart of the business, these assets can form the foundation for growth, innovation and new service development – building upon standardized data and
processes. To this end, many organizations are modernizing systems to pay down technical debt, replatforming solutions to remove barriers to scale and performance, and extending their legacy infrastructures to fuel innovative new services and offerings.
This track will explore how a revitalization of the core, while modernizing IT to support the backbone of the business, will create the foundation for organizations to effectively innovate and grow.