Workshops

2009 Workshops: Unique Learning Opportunities

Part of the GTEC FREE learning program. The Workshops emphasize practical, useful information that is delivered by subject matter experts, and provide important opportunities for attendees to get in-depth information on technology solutions.

All sessions in this program are presented free of charge. Seating is available on a first-come basis.

TUESDAY, OCTOBER 06 WORKSHOPS - WESTIN HOTEL

Les Saisons Room, 4th Floor – All Day
Workshop 1
10:00 am - 11:15 am

Smarter, Faster, Cheaper, Easier to Use…and Policy-Compliant: ACOA’s SharePoint-based Business Process Platform (BPP)

On the one hand, there is the pressure on the GC to improve service delivery to clients and stakeholders while respecting new policies and directives including project management (PM), information management (IM) and record keeping (RK). On the other hand, the current environment of Strategic Review, the focus on accountability and economic restraint are setting the expectation on departments and agencies to do more with less.

Is this more than departments and agencies can hope to manage?

Have no fear. There are working business solutions within the GC that demonstrate that this balance is achievable. The Atlantic Canada Opportunities Agency (ACOA), which manages $250M annually in grants and contributions, is leveraging existing commercially available solutions and government investments in Web 2.0 and enabling tools to improve the way it serves its clients, manages its business, and complies with new GC policies and directives. According to executives and managers, the ACOA Business Process Platform has significantly improved their working experience and their ability to serve clients, while respecting organizational obligations under the MAF and PAA.

Join Ron Surette – DG, Service Transformation, ACOA and Stephen Karam – Systemscope’s Lead for Government Service Excellence to find out more about:

• How the BPP has significantly reduced program implementation time to days instead of months;
• How ACOA engaged its business community to transform its data, content and process architecture prior to applying any IM/IT enablers; and
• How the BPP effectively weaves Web 2.0 into the everyday work environment for managers and executives.

Workshop 2
1:00 pm - 2:15 pm

Architecting Web 2.0: Striking the Balance Between Control and Chaos

Many GC organizations are still learning and applying the lessons of Web 1.0 with respect to information architecture, findability, and managing content lifecycles. Web 2.0 creates new challenges. One of the most compelling aspects of Web 2.0 is that it enables open, creative, user-generated approaches to contributing and organizing information, but social media platforms also need to get the basics right: ease of use, search that works, and content you can trust and manage from cradle to grave. What tactics can you use to strike the right balance between control and chaos? What’s the relationship between user-generated content (wiki articles, blog posts, group discussion, tweets) and more traditionally understood content domains (Web sites, documents, and records)? Using GCPEDIA as an example, this session will focus on the principles, challenges and risks involved in architecting effective and usable social media experiences. Jane Stewart, Systemscope's senior Web information architect and Director of Web Channel Management, will be joined by Thom Kearney of Treasury Board's Chief Information Officer Branch to discuss:

• The role of categories and taxonomies in social media environments;
• User tagging vs. controlled terminology;
• Finding and linking across multiple repositories; and
• Managing "trust" in Web 2.0 environments.

Workshop 3
2:30 pm – 3:45 pm

Architecting for the E-Record

We have a new GC RecordKeeping Directive, we’re embracing Web 2.0 and collaborative content development, and we’re all moving from our traditional paper-based recordkeeping systems towards an electronic recordkeeping environment. But what might it mean to embed the concept of the e-Record into every process and system that you manage?

The Canadian Nuclear Safety Commission (CNSC), with its legal obligations as a Court of Record, is one government agency that has been looking very carefully at what moving to the e-Record really means. It is assessing its business processes and its information and data management systems to understand exactly what is required to ensure that it can demonstrate the authenticity, integrity, reliability and usability of all of its records.

This session will examine:

• The requirements for managing an electronic record.
• Which systems can and should be regarded as Systems of Record deserving of RM rigor.
• The information architecture components required to aggregate records across data systems.
• How the development of a Business Information Relationship Model can help identify those IA components.
• How digital signatures can be introduced and managed to reduce the need to retain signed paper records.

CNSC may not yet have all the answers but join Alexandra Freeland, CNSC’s Director of Information Management, Linda Daniels-Lewis and Lindsay Fraser of Systemscope’s IM Practice, to hear how IM and IT are working together at CNSC to identify and address the issues of the e-Record.

Presented by Showcase City

Tuesday, October 6
Maple Room, Executive Meeting Centre, Westin Hotel Presentation Times:

10:00 am
Y2 Consulting Psychologists, Dr. Yaniv Benzimra, Managing Partner
Y2CP Government Online Reference Check System

11:00 am
Multicorpora, Daniel Gervais, Executive Vice President
Why 30 Federal Departments Rely on Language Technology

1:00 pm
Cogniva, Yves Marleau, President
ISIS - A Semantic Infrastructure for the Organization of Information and Knowledge

2:00 pm
LGS, Jacques Bédard, Regional Director
Process and Technology Integration - Two Showcase Practical SOA Projects

3:00 pm
Staytech, Yves St-Arnaud, President
Maximize your IM/IT Service Catalogue Investment

4:00 pm
BlueBear Law Enforcement Services, Inc., Jeff Nash, P.Eng., Director, Product Development Image, Video, and Face Matching in Support of Child Exploitation Prosecution

10:00 am - 11:00 am
Alberta Room, 4th Floor

Please note that both workshops will be in English only.

Jon Grodem, Director Product Marketing, and/or Bob Guentner, Product Manager Data Projectors

Future Evolution of Projectors

What will your future projector look like?
How big or small will it be?
What special or new features will it contain?
How will the different technologies evolve (DLP, LCD, LED)
How will Optoma meet the challenges with its next generation products?
Do some Optoma projectors already send e-mail message up-dates to administrators?

Learn the answers to these and many other questions.

PLUS An open forum question and answer session where you can get the answers to the questions that matter to you. Your input can help shape the features and content of future projectors.

BONUS: One lucky attendee at each session will win a PK-102 Portable Pocket Projector.

10:00 am - 11:00 am
Manitoba Room, 2nd Floor

Jennifer Savage, President, WebDrive Canada Inc.

Web 2.0 – Is the Party Over???

Since last year’s GTEC conference a number of departments and agencies have implemented Web 2.0 solutions. This flurry of activity has generated a lot of questions, such as …

• Return on Investment….how are governments tracking Web 2.0 initiatives and are they generating a return?
• Compliance…do we still have to comply with Official Languages, Access to Information, and Common Look and Feel policies?
• Information Management…do we just throw out all of IM rules?
• Web 3.0….should I skip over Web 2.0 and go directly into Web 3.0?

Keynote speaker, Jennifer Savage, President, WebDrive Canada Inc. will walk you through the implications of implementing Web 2.0 within a government framework and will answer the above questions with practical information and through case studies, including ones about DFAIT, HRSDC, Finance Canada and CIDA.

10:00 am – 4:00 pm
British Columbia Room, 2nd Floor – All Day

Alex Benay
Director, Customer Enablement
Open Text Corporation

Grant Edgar
Senior Solutions Specialist
Open Text Corporation

Join Open Text for a workshop examining how to maximize return on your ECM investments, how to successfully deploy RDIMS solutions to your enterprise, and design techniques to deliver RDIMS (Livelink) functionality effectively for user experience and information management control.

A) Enterprise Content Management (ECM) - ROI opportunities by moving beyond DM/RM

ECM includes the well established disciplines of document and records management but also seeks to address a broader spectrum of challenges associated with managing unstructured* information in the context of business activity across the 'enterprise'. The solutions available from Open Text under the Government of Canada's RDIMS contract provide opportunities to address a range of content centric business challenges on a scale not previously attainable. The workshop will examine public and private sector case studies to illustrate how RDIMS elements of Open Text's ECM Suite have been used to achieve ROI associated with operational improvement, regulatory compliance, and risk management.

* information which is recorded outside of a database context such as documents, emails, images, BLOG, wiki, IM/chat, physical recordings (paper / microform), and rich media (audio / video)

B) Methods for Solution Deployment - Theory, War Stories, and Lessons Learned

Open Text Deployment Framework is a multi-faceted approach to aligning ECM projects to organizational business goals and ensuring ECM technology meets business objectives of ROI through delivery of systems people will use. The framework addresses planning and management fundamentals, technology (IT ecosystem), application (business functionality, system interaction, migration, etc.), and change management. The framework is not a methodology per se, thus it can be aligned with internationally recognized methodologies for specific aspects of ECM such as ISO 15489/DIRKS for recordkeeping or other methodologies optimized for a particular project or organization. The workshop will engage participants to reflect real-world ECM project scenarios they face and examine how Open Text's Deployment Framework can reduce risk in project planning and execution and maximize ROI potential for the ECM solution.

C) Information Architecture Design via CIS Modeling

As with many commercial-off-the-shelf (COTS) applications, Open Text Content Server (a.k.a. Livelink) initially presents itself as a blank canvas upon which one can paint a beautiful painting or an awful mess. Typically, success measures for ECM solutions include improving upon current state capabilities to address content capture, contextualization, storage, security, delivery, and lifecycle management. The workshop will examine information architecture aspects of Open Text Content Server and demystify key elements of CIS design -- Community, Information, Security [access controls]. Further, real-world designs will be referenced to illustrate techniques for simplifying the modeling exercise, documenting CIS models, and implementing them as part of pre-production and production system deployment efforts.

11:00 am - 12:00 pm
Alberta Room, 4th Floor

Shawn Winter, National Channel Account Manager, Motorola Canada

Converged Voice and Data Mobility in the Government and Public Safety Arena

Motorola securely connects people, assets and data to help the government agencies to achieve true enterprise and field mobility. Learn about the latest advances in mobility that include voice, data, video, wifi and broadband wireless, biometrics, RFID, etc. We'll discuss how these technologies can be used to obtain access to better information, to help make better decisions to achieve better outcomes.

11:00 am - 12:00 pm
Manitoba Room, 2nd Floor

Chris Bishop, President, Public Sector Research Inc.

New Trends in Government IT Spending

How much are governments spending on information technology? What are they spending it on? What has changed? What are the trends? What is the amount of stimulus spending on IT?

This seminar will review the major challenges facing information technology management and the plans of governments to deal with them. What are the emerging technologies that will have the most impact and how are they likely to be deployed. The demands on resources at every level are increasing each year; it has become critical to understand the changing roles of the players involved.

This seminar builds on the IT market studies of the federal and Ontario governments prepared annually by Public Sector Research Inc., further supplemented by other provincial and municipal surveys.

1:00 pm – 2:00 pm
Alberta Room – 4th Floor

Jonathan Sander, Security and Identity and Access Management Analyst, Quest Software

Leveraging Active Directory for Cost-Effective Identity Management

You've put considerable time and effort into making Active Directory work well for your Microsoft technologies. When you survey your other platforms, no other directory is as well managed and widely deployed. Could you use Active Directory to be the one identity repository for your entire infrastructure? In this session, we'll discuss how you can do that and see significant cost savings as a result. You'll hear what analysts like the Burton Group and Gartner think about this growing phenomenon as well as review case studies from organizations like your own. In the second half of this session, we'll introduce you to the Quest One Identity Solution. This innovative suite of solutions extends all of the benefits of Active Directory across your infrastructure and achieves tactical identity and security goals such as single sign on, easier audits, user self service, two-factor authentication, automated provisioning and deprovisioning, access management and more. And we'll address how you can do all of this using investments you have already made or strategic identity solutions you already have in place.

2:00 pm -- 3:00 pm
Alberta Room, 4th Floor, Westin Hotel Ottawa

Tony McIlvenna
Central Area Manager at Palo Alto Networks

Tony McIlvenna brings a wealth of business experience and a strong track record in territory development at top-tier-start-up companies and leading high tech firms such as Cabletron, CacheFlow/Bluecoat, Neoteris/Juniper and Silver Peak Systems,. Tony has a 23 year track record of managing exceptional growth and success at technology companies. Tony is the customer facing representative that would work with you and Layer 8 Solution directly for any sales and sales operational related opportunities.

Why It's Time to Fix the Firewall

The firewall was once the strategic foundation of network security in every enterprise. But over the last decade, Internet applications and threats have evolved dramatically and can now bypass security controls, making traditional firewalls ineffective and nearly obsolete.

Presentation Highlights: Insights into a new generation of evasive applications and related threats capable of bypassing your firewall controls, A look at three new network security requirements -- missing from traditional firewalls -- that will restore IT's ability to manage these and other Internet risks and a live demo time permitting.

Workshop 1: 1:00 pm - 2:30 pm
Manitoba Room, 2nd Floor

Natural Resources Canada: A Roadmap to ITSM Benefits Realization

Andre Arsenault, Manager, IT Service Management Natural Resources Canada Zeina Assaad, A/Manager, IT Service Management, Natural Resources Canada Darren Jerome, Director, Federal Practice, Sierra Systems

Background:
On January 15, 2004, the Departmental Management Committee (DMC) of Natural Resources Canada (NRCan) agreed to adopt a shared services model for the delivery of support services in the department. This approach was aimed at achieving efficiencies and economies in the delivery of those services, including information technology (IT), to the Department’s various business units.

Workshop Format: Interactive PowerPoint Presentation

Workshop Topics:
This presentation describes the efforts undertaken since January 15, 2004 by NRCan's Shared Service Office to introduce changes in organization, process and technology that have and will continue to provide benefit to the Department with respect to organizational efficiencies and cost-effectiveness with respect to:

• Single Point of Contact
• Service Desk
• Incident Management
• Problem Management
• Change Management
• Configuration Management
• Release Management
• Service Level Management
• Availability Management
• Capacity Management
• IT Service Continuity Management
• IT Financial Management

2:00 pm – 3:00pm
Alberta Room, 4th Floor

  

Workshop 2: 2:30 pm - 4:00 pm
Manitoba Room, 2nd Floor

Alberta Parks: An online, geospatially- based, customer-centric service solution -- from zero to benchmark shock and awe in 9 months

Lindsay Kulak, Manager, Reservations Services, Parks Division, Alberta Tourism, Parks and Recreation John Findlay, Parks Operations Manager, Alberta Tourism, Parks and Recreation Kimberly Murray, Principal, Sierra Systems

Background:
As a result of public demand, in early 2008 the Minister of Tourism, Parks and Recreation (TPR) committed to having a fully operational campground reservation and registration solution (CRRS) in place for the 2009 camping season.

Two Government of Alberta Ministries and a Private Sector Alliance took the project from ground zero to a fully geospatial solution supporting operational parks management and online, map and photo enabled reservations for an initial set of 25 campgrounds in the eight months from September, 2008 to May 1, 2009.

Workshop Format: Interactive PowerPoint Presentation / Hands-on Demonstration

Workshop Topics: This session will cover a range of topics including:

• The magnitude of the challenge that was surmounted
• The role vision, sponsorship and teamwork have played in accomplishing what many believed to be impossible
• The innovative use of technology that enabled a powerful vision to come to life.
• The integration of Government of Alberta Ministries in bringing a world class customer service solution to life.

3:00 pm – 4:00 pm
Salon Alberta, 4th Floor

Luc Carrière, President of Computer Systems (CS) Group, Professional Institute of Public Service of Canada (PIPSC)

The future of IM/IT within the Government of Canada

At the present time every Departments and Agencies are responsible for delivering their respective services to Canadians and they choose the way to do it with the technology they decide to adopt. The lack of uniformity across the board resulted in a large number of applications and networks that we need to support. An initiative from Public Works and Government services emerge about 3 years ago called the IT Shared Services. We need to address this major problem for many reasons; the cost of IT, the shortage of IT professionals and the problem to correspond between Government Departments and Agencies, to name a few. Many services can be shared between all of them but the decision making has to be centralized.

All the major players have to work together if we want to achieve a successful outcome; Treasury Board Secretariat – Departments and Agencies – the Unions – and also the private sector to a certain extent.

WEDNESDAY, OCTOBER 07 WORKSHOPS - WESTIN HOTEL

Les Saisons Room, 4th Floor – All Day

Workshop 1
10:00 am – 11:00 am

Speaker: Jack Lamirande, Systems Engineer
VMware – The Virtual Road, What Lies Ahead
Follow on information from VMworld – solutions updates – Vcenter, Vsphere etc.

Workshop 2 11:15 am – 12:15 pm

Speaker: Rodney Rock, VCP, Staff Senior Systems Engineer
Beyond the Server - Taking Virtualization to the Desktop
VMware View

Workshop 3
12:30 pm – 1:30 pm

Speaker: Clair Roberts, vCloud Architect, Technical Services
Cloud Computing Technically Speaking
A deeper dive discussion into Clould computing

Workshop 4
1:45 pm – 2:15 pm

Trend Micro / Third Brigade – Session on Cloud Computing and Security
Third Brigade / Trend Micro potential case study and look into Cloud Computing and Security

Workshop 5
2:15 pm – 2:45 pm

Speaker: Paul Fazzone, Cisco, Manager Product Management Nexus 1000v
Cisco – Nexus 1000v
Nexus 1000v

Workshop 6
3:00pm – 4:00 pm
Customer Appreciation and Relationship Building
Entertainment (live fiddle band), appetizers and refreshments. Open to All

Presented by Showcase City

Maple Room, Executive Meeting Centre, Westin Hotel

Presentation Times:

10:00 am
Globaware, Raymond Machabée, VP and François Chalumeau, President
Software Localization: The Other Solution

11:00 am
Novabrain Technologies, Eric Dumont, CTO-Founder
File Server Content Management

1:00 pm
CIA, Presenter: TBA
Promote Business Effectiveness with Business Process Management (BPM)

2:00 pm
DBX Geomatics, Dany Bouchard, President
Interactive Web Mapping with CartoVista and Adobe Flas

3:00 pm
Holonics, Pierre Lafond, President & CEO
Evidence: Where is it in Your Data?

4:00 pm
CornerPortal, Michael Ayukawa, Founder
What are your visitors doing now? Tapping into Twitter with CornerPortal

10:00 am - 11:00 am
Alberta Room, 4th Floor

Brian Weiss, VP of Product Marketing, Autonomy

Information Governance for Federal Compliance

The need for federal government departments to increase control and governance over their information assets has never been greater following the banking crisis and federal bailout of publicly traded companies. For many government organizations, demands for regulatory compliance, investigation, and the production of publicly requested information continue to rise. However, the use of social networking and collaborative applications like Microsoft SharePoint in large enterprises present new information management and compliance challenges for federal departments investigating these organizations.

We cordially invite you to attend an exclusive workshop where you will learn about Autonomy’s sophisticated information governance solutions, which are used by many of the world’s top government agencies. Built on Autonomy’s unique Meaning Based Computing infrastructure, Autonomy Information Governance allows for increased transparency across all agency-wide information and minimizes costs by tying into all existing business applications and content management systems.

• A secure, consolidated archive for all forms of communications, documents, content, legacy information, and backup tapes
• Enterprise-wide retention and deletion policies across agencies
• Fully automated legal hold, notification, and collection processes
• Proactive monitoring of all email and other communications for federal compliance and litigation risk
• Automatic culling of all electronically stored information required for ATIP and other investigative requests
• Support for the entire spectrum of EDD Processing, Review and Production capabilities, for investigation and litigation

Please join us for this informative workshop.

Manitoba Room, 2nd Floor

9:00 am – 10:00 am
Workshop 1: Cloud Computing

Ross Button, Senior Executive Consultant, CGI Information Systems and Management Consultants Inc.

Cloud computing; is it an abstraction, a set of technologies, a set of services, a marketing term or a combination of all four?

The term "Cloud Computing" like many IT terms became mainstream in the press, conference circuit and analyst briefings prior to the establishment of a clear definition of what it means. As a result, many players in the industry have adopted definitions that seem to suit their needs. This session will look at 'Cloud Computing' from a pragmatic perspective of bringing the "Cloud" inside your organization either by leveraging external services or bringing cloud technology inside. Over the course of the session, the "cloud" will be explained, some options will be explored and some real world examples will be shared.

10:00 am – 11:00 am
Workshop 2: Developing Enterprise Architecture Maturity

Erik Wynn, Director Consulting, CGI Information Systems and Management Consultants Inc.

Enterprise Architecture (EA) provides a holistic approach to the way an organization delivers its services. An effective EA program enables an organization to align and optimize all parts of the organization to meet business goals and objectives. In spite of the promise, many organizations are struggling with enterprise architecture, and are having difficulty demonstrating business value. This session will examine how to create a practical and sustainable EA program to deliver incremental business value and mature over time to deliver the maximum benefit.

11:00 am – 12:00 pm
Workshop 3: IT Governance

Monty McGuire, Executive Consultant, CGI Information Systems and Management Consultants Inc.

What is IT governance, why do we need it, and how will it help?

Good governance starts with an overarching strategic plan and empowers an organization through the application of internationally accepted best-practice reference models for the achievement of strategic goals. IT governance is focused on Information systems performance and compliance to standards.

Is your IT organization:

• Supporting the business?
• Aligned with the business?
• Providing value to the business?
• Effectively managing IT investments throughout their life cycle?
• Communicating the importance of governance to all levels of the organization?

No? You may need IT Governance.

IT Governance:

• Provides a method for assessing whether IT operations are meeting business requirements.
• Develops and documents the appropriate organizational structures, processes and tools for effective IT Operations.
• Enables the business and maximizes benefits.
• Ensures that IT resources are used responsibly.
• Assess’ IT risks.
• Improves efficiency and optimizes costs
• Aids in IT strategic planning.
• Develops performance measurement.

Governance is where IT Operations meet Accountability to enable Business Success.

1:00 pm – 4:00 pm
Manitoba Room, 2nd Floor

Dakx Turcotte, Vice President of Business Development, SVI eSolutions

Do Things Differently, Use Online Meeting Tools to Connect in Real-Time

Real-time communications in government services today is a key differentiating factor for success. Since people hold information, get access to people fast. Via eLearning & eMeeting is an Enterprise Web 2.0, web-based, SaaS solution that provides instant access to colleagues and partners through intra-enterprise instant messaging, multi-video web conferencing and virtual meeting rooms.

In this 3-hour workshop, you will learn the basics of online virtual meetings and training, through an introduction to Via eLearning & eMeeting and a hands-on workshop on how to leverage the possibilities of a web-based meeting and training solution to benefit from faster and more interactive communications. Each workshop participant will also be given a free 30-day access to Via eLearning & eMeeting to evaluate the benefits of the solution within their organization.

Via eLearning & eMeeting has been selected by numerous government agencies and ministries within the Government of Quebec, universities and learning organizations as well as corporations such as RE/MAX, Astral Media, Canac-Marquis Grenier amongst others. Our customers use the multi-video web conferencing tool to perform online meetings and trainings with remote colleagues, partners, suppliers and customers, benefiting from faster access to information to perform better in their daily activities.

10:00 am – 4:00 pm
British Columbia Room, 2nd Floor – All Day

Alex Benay
Director, Customer Enablement
Open Text Corporation

Grant Edgar
Senior Solutions Specialist
Open Text Corporation

Join Open Text for a workshop examining how to maximize return on your ECM investments, how to successfully deploy RDIMS solutions to your enterprise, and design techniques to deliver RDIMS (Livelink) functionality effectively for user experience and information management control.

A) Enterprise Content Management (ECM) - ROI opportunities by moving beyond DM/RM

ECM includes the well established disciplines of document and records management but also seeks to address a broader spectrum of challenges associated with managing unstructured* information in the context of business activity across the 'enterprise'. The solutions available from Open Text under the Government of Canada's RDIMS contract provide opportunities to address a range of content centric business challenges on a scale not previously attainable. The workshop will examine public and private sector case studies to illustrate how RDIMS elements of Open Text's ECM Suite have been used to achieve ROI associated with operational improvement, regulatory compliance, and risk management.

* information which is recorded outside of a database context such as documents, emails, images, BLOG, wiki, IM/chat, physical recordings (paper / microform), and rich media (audio / video)

B) Methods for Solution Deployment - Theory, War Stories, and Lessons Learned

Open Text Deployment Framework is a multi-faceted approach to aligning ECM projects to organizational business goals and ensuring ECM technology meets business objectives of ROI through delivery of systems people will use. The framework addresses planning and management fundamentals, technology (IT ecosystem), application (business functionality, system interaction, migration, etc.), and change management. The framework is not a methodology per se, thus it can be aligned with internationally recognized methodologies for specific aspects of ECM such as ISO 15489/DIRKS for recordkeeping or other methodologies optimized for a particular project or organization. The workshop will engage participants to reflect real-world ECM project scenarios they face and examine how Open Text's Deployment Framework can reduce risk in project planning and execution and maximize ROI potential for the ECM solution.

C) Information Architecture Design via CIS Modeling

As with many commercial-off-the-shelf (COTS) applications, Open Text Content Server (a.k.a. Livelink) initially presents itself as a blank canvas upon which one can paint a beautiful painting or an awful mess. Typically, success measures for ECM solutions include improving upon current state capabilities to address content capture, contextualization, storage, security, delivery, and lifecycle management. The workshop will examine information architecture aspects of Open Text Content Server and demystify key elements of CIS design -- Community, Information, Security [access controls]. Further, real-world designs will be referenced to illustrate techniques for simplifying the modeling exercise, documenting CIS models, and implementing them as part of pre-production and production system deployment efforts.

11:00 am – 12:00 pm
Alberta Room, 4th Floor

Pat Fiorino, Principal Systems Engineer, F5 Networks

Application Firewalls: Protecting Applications and achieving MITS compliance

MITS Compliance is the standard which defines baseline security requirements that federal departments must fulfill to ensure the security of information and information technology (IT) assets under their control. A key part of MITS is Application level security. This workshop will focus on how to enforce application level security using a Web Application firewall. The solution being presented is used by many government departments and available through Standing Offer. Topics covered in this presentation will include:

• Protecting applications that you know to be vulnerable but cannot easily fix
• Employing a best practices depth-of-defense application security model to protect your applications by adding an application security layer
• Protecting applications from both known and unknown attacks
• Creating a flexible and adaptable network to better handle security threats real-time
• Creating a central point for application security reporting and logging
• Integrating Application Availability and Acceleration with security as part of a Unified Application Delivery best practices approach

F5 Networks is the undisputed leader in Application Delivery Networking, a key component of which is Application Security. These solutions are used by the largest companies in the world and federal governments across the globe (approx 60% market share, according to Gartner Group).

1:00 pm – 2:00 pm
Alberta Room, 4th Floor

Please note that both workshops will be in English only.

Jon Grodem, Director Product Marketing, and/or Bob Guentner, Product Manager Data Projectors

Future Evolution of Projectors

What will your future projector look like?
How big or small will it be?
What special or new features will it contain?
How will the different technologies evolve (DLP, LCD, LED)
How will Optoma meet the challenges with its next generation products?
Do some Optoma projectors already send e-mail message up-dates to administrators?

Learn the answers to these and many other questions.

PLUS An open forum question and answer session where you can get the answers to the questions that matter to you. Your input can help shape the features and content of future projectors.

BONUS: One lucky attendee at each session will win a PK-102 Portable Pocket Projector.

2:00 pm -- 3:00 pm
Alberta Room, 4th Floor, Westin Hotel

Open Source Virtualization for Government: Desktop to Server

It is no secret that virtualization is transforming the way governments deploy and manage IT resources. By more efficiently utilizing hardware, software, and personnel, virtualization helps to build infrastructures that are flexible, scalable, and -- most importantly -- economical.

But although virtualization is now considered a mainstream technology, virtual machines still only account for less than 20% of all data center servers. Today's x86 virtualization solutions are typically deployed only in non-mission critical workloads or development and test environments. Despite robust management tools from proprietary virtualization solutions, widespread virtualization deployment is constrained by poor performance, limited scalability, compromised stability and security, and high cost.

Join this workshop to:

• Learn why and how Red Hat is uniquely positioned to help you break down the barriers to reliable, large-scale virtualization deployment from server to client.
• Explore how open source virtualization solutions from Red Hat deliver a high-performance, secure, and manageable infrastructure for government, spanning datacenters and internal and external clouds running a wide range of workloads.
• See for yourself how Red Hat virtualization solutions will help you address current adoption barriers including cost-efficiency, scalability, manageability, and reliability.

Wednesday, October 7
Birch Room, Executive Meeting Centre, Westin Hotel

Presentation Times:

• October 7: 10:00 -11:00
• October 7: 2:00 -- 3:00

Product Demos of Grapevine and Accenture Mobility Tools:

• October 7: 11:00 -2:00
• October 7: 3:00 -- 5:00

Workforce of the Future: Adapting to engage and connect citizens and employees

Speakers:
Michael Bechtel, Senior Manager, Accenture Technology Labs
Dave Telka, Consultant, Accenture Talent & Organization Performance
Chris Dodge, Consultant, Accenture Customer Relationship Management
David Weksel, North American Lead, Accenture Mobility Operated Services
Harrison Lung, Consultant, Accenture Mobility Operated Services
Jay Hennings, Senior Manager, Accenture Mobile Technology

In the new social era, today's governments and private sector organizations are adapting to achieve high performance and meet changing customer and employee expectations.

In this Accenture workshop, you will:

• Learn about some of the new collaboration tools from Accenture's Tech Labs Research Centre that are being used to connect the workforce of the future with their citizens.
• Discover how collaboration tools can work 'real time' as we demonstrate the use of Accenture's Grapevine tool to help shape GTEC's 2010 agenda
• Experience some of the mobile solutions that Accenture's Mobility Services team has deployed to help connect citizens with their government