Click here to listen as GTEC’s Executive Director, Kevin d’Entremont discusses this year’s Government Technology Exhibition and Conference with Business at Night host Greg Hebert

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Relevant Theme

In recent years, GTEC has been exploring a new era of innovation and collaboration under a banner of "Government 2.0". This multi-year theme encompasses addresses the emergence of Web 2.0 technologies but also addresses citizen-centered service delivery, and government service transformation. We have probed issues around complex projects, innovation in government, and continue to discuss the challenges of building getting leadership and results out of departments in an era of accountability.

The 2008 theme will focus the discussion on Making the Shift to Government 2.0. This theme continues our exploration of innovation, collaboration and transformation in the delivery of "citizen-centered" services. Equally, we will explore the "people challenge" (human resources) of equipping IT managers and service delivery channels "back office" solutions for "front office" service delivery. This discussion will also involve exploring how to align the program side of government with the traditionally innovation-focused IT/IM community. While government is certainly not a business, departments and service areas are large, complex organizations requiring agile and effective (results-oriented) operations. How is information and communications technology enabling government operations? What are the challenges and priorities of governments in the web 2.0 driven business world? Where does the citizen stand as we move to Government 2.0, as an active participant or a recipient of what departments can manage to accomplish?

GTEC, and government, is about delivering better services to rate payers at all levels. The 2008 theme is challenging and asks delegates to envision a professional and agile public service that can keep pace or be a leader in innovation. Canada has a strong tradition of leadership and we will explore information and communications technologies that can enable governments to better service the citizen. The following is a graphic of the evolution from Government 1.0 to Government 2.0, and the related sub-themes that will continue to be relevant in 2008: